Data We Hold and Why We Hold It
We collect information you give us directly — your name, phone number, email address and account credentials when you register. When you make a deposit or withdrawal using bKash, Nagad or Rocket, we record the transaction reference, amount and wallet ID to verify the payment and
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protect your account balance. We also collect device data: the type of browser or app you use, your IP address and session timestamps. This helps us keep your account secure and flag unusual login attempts. We do not sell your personal data to third parties. Some
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data is shared with payment processors — specifically the wallet operators behind bKash, Nagad and Rocket — only to the extent needed to complete your transaction. Where we are required by applicable law to retain certain records, we do so for the minimum period required. The
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lawful basis for processing your data is the performance of your account contract with us, compliance with applicable legal obligations, and our legitimate interest in keeping the platform secure. Availability of our service and the scope of data obligations depend on your local law and eligible
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regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.