Reference

Understand Your Rights Before You Open an Account

Using 985bet means you agree to our terms and conditions, which govern account eligibility, permitted activity and how disputes are handled.

Jurisdiction-dependent accessAccount eligibility rulesUser rights and responsibilitiesbKash, Nagad, Rocket wallet termsPolicy contact available
985bet Understand Your Rights Before You Open an Account
LEGAL CONTACT PATHS

Reach Us With Legal or Policy Questions

If you have a question about your rights under our terms, need to request a data correction or want to raise a dispute, our support team handles policy-related contacts directly. Use the channel that suits you — response times vary by method, but legal and account-integrity queries are treated as priority cases.

Live Chat Start a chat from within your account dashboard. Legal and policy questions are escalated to a dedicated handler rather than a general support queue.
Email Support Send your query with your account reference number attached. We use this channel for formal requests — data corrections, account closure and dispute submissions.
Account Help Centre The Help Centre inside your account wallet section covers jurisdiction FAQs, payment term clarifications and how to request changes to your profile.
HOW WE HANDLE YOUR DATA

Account Security and Data Handling at 985bet

We take your account data seriously. From the moment you register, the information you provide — including your mobile number linked to bKash, Nagad or Rocket — is held under strict access controls. Only authorised processes can read payment identifiers, and wallet data is never shared with third parties outside of what payment processing requires.

Data Retention

We keep account and transaction records for as long as required under applicable policy. You may request a summary of the data we hold by contacting support with your account reference.

Cookie Policy

Our platform uses session cookies to maintain your login state across mobile and browser. No advertising cookies are placed without your acknowledgement during the account setup flow.

Account Security

Login is protected by a one-time PIN sent to your registered mobile number. Any change to your linked bKash, Nagad or Rocket wallet requires identity re-verification before the update is applied.

Rights and Corrections

You have the right to request corrections to your account details at any time. Submit the request through email support with your account ID and we will process it within our standard policy window.

Frequently Asked Legal and Policy Questions

These are questions we receive regularly about how our terms work, what rights you hold as an account holder, and how we handle data and disputes. If your question is not here, contact us directly through live chat or email.

Access depends entirely on your local law and eligible region. We do not confirm legality on your behalf. Check whether using this type of platform is lawful where you are before opening an account.

We collect the mobile number you use to register, your wallet identifiers for bKash, Nagad or Rocket, and the transaction records tied to your account. This data supports verification and payment processing.

Send an email to our support team with your account reference number and the details you need corrected. Wallet-linked changes — such as updating your Nagad number — require identity re-verification first.

A breach — such as registering from a restricted region or providing false details — may result in account suspension. Wallet balances may be held pending a review before any return is processed.

We publish updates on this page. Where practical, we also send a notification to your registered mobile number. Continuing to use the platform after an update means you have accepted the revised terms.

Yes. Submit a formal closure request through our email support channel with your account ID. We will action the request in line with our retention policy and confirm once it is complete.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.